Privacy Policy - Anaam Yatra Travel Data Protection & Security

1. Introduction

Welcome to Anaam Yatra. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights.

2. Information We Collect

We may collect, use, store and transfer different kinds of personal data about you:

• Identity Data: First name, last name, username or similar identifier
• Contact Data: Email address, telephone numbers, billing address
• Transaction Data: Details about payments and bookings you have made
• Technical Data: IP address, browser type, time zone setting, operating system
• Usage Data: Information about how you use our website and services
• Marketing Data: Your preferences in receiving marketing from us

3. How We Use Your Information

We use your personal data for the following purposes:

• To process and deliver your travel bookings
• To manage your account and provide customer support
• To send you booking confirmations and travel updates
• To improve our website and services
• To send you marketing communications (with your consent)
• To comply with legal obligations

4. Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

6. Booking Information Protection

Your Trust is Our Priority: We understand that when you book with Anaam Yatra, you entrust us with sensitive personal and financial information. We want to assure you that:

• Complete Confidentiality: All your booking details, including travel itineraries, passenger information, and special requests are kept strictly confidential
• Secure Storage: Your booking information is stored in encrypted databases with restricted access
• No Third-Party Sharing: We DO NOT sell, rent, or share your personal booking information with any third parties for marketing purposes
• Limited Access: Only authorized Anaam Yatra staff who need to process your booking have access to your information
• Data Retention: We retain your booking details only as long as necessary for service delivery and legal compliance

7. Payment Information Security

100% Secure Payment Processing: Your financial security is paramount to us.

• PCI DSS Compliance: We follow Payment Card Industry Data Security Standards for all transactions
• Encrypted Transactions: All payment information is transmitted using SSL/TLS encryption (256-bit)
• No Storage of Card Details: We DO NOT store your complete credit/debit card information on our servers
• Secure Payment Gateways: All payments are processed through certified and trusted payment gateway providers
• Tokenization: Card details are tokenized, meaning they are replaced with a unique identifier that cannot be reverse-engineered
• Fraud Protection: We employ advanced fraud detection systems to protect against unauthorized transactions
• Transaction Monitoring: All transactions are monitored for suspicious activity

8. Information Sharing - What We DON'T Do

We Value Your Privacy: Here's what we will NEVER do with your information:

• ❌ We will NEVER sell your personal information to third parties
• ❌ We will NEVER share your booking details with advertisers
• ❌ We will NEVER rent out your contact information to marketing companies
• ❌ We will NEVER disclose your payment information to anyone except authorized payment processors
• ❌ We will NEVER use your data for purposes other than providing our travel services

When We May Share Information: We only share your information when:

• ✅ Required to complete your booking (hotels, airlines, transport providers)
• ✅ Required by law or legal process
• ✅ You have given us explicit consent
• ✅ Necessary to protect our rights or prevent fraud

9. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

10. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Withdraw consent

11. Third-Party Links

Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: info@anaamyatra.com
• Phone: +91-8580442826
• Address: Himachal Pradesh, India